PMISC - 18th July 2024 - Face the Friction - Dealing with conflict head on (ONLINE EVENT)

Ways of Working
Session Summary
Mike will explore the sources of conflict, personalities, strategies, and the importance of active listening, empathy, & effective communication in resolving conflict.
By using real-life examples and sharing practical tips, attendees will leave with a better understanding on how to effectively manage conflict to preserve and improve their team's performance.
At the conclusion of this session;
  • attendees will be able to apply practical techniques to improve communication, strengthen relationships, and increase team productivity.
  • recognize the early warning signs of conflict and know how to intervene before conflicts escalate.

Note: Zoom link will be provided at the end of the registration process in the site, and also via the registration confirmation email (Special Info field).


The Speaker

Profile photo of Mike Roberts

Mike Roberts is a director and practice lead with Millpond, a professional services organization specializing in project management and training.  He has 17 years of experience in project management and training.  Mike has developed a unique and insightful perspective on the challenges and opportunities facing project managers as their roles turn from a focus on process to a focus on people.  His passion for empowering others to reach their full potential, Mike draws from his own experience and expertise to provide attendees with the concepts and strategies they need to become more effective, inspiring leaders in their own right.  Whether speaking to a room of sponsors or a group of aspiring project manager, Mike delivers a message that is both engaging and actionable, leaving attendees feeling motivated and empowered to tackle the challenges of leadership head on.


Register for this event
Register for this event


Type of category: Evening

Type of activity: Ways of Working

Date: July 18th, 2024

Hour: 6:30PM to 7:45PM

Registration close date: July 17th, 2024 at 11:59PM

# of PDUs: 1


Students: Free

Members: Free

Non members and Guests: $15.00